• The Most Cost Effective I.T Provider in Darwin

    The Most Cost Effective I.T Provider in Darwin

    Monday To Friday
    07:00 - 17:00
    $60 Per Hour
    Saturday & Sunday
    07:00 - 17:00
    $120 Per Hour
    Afterhours & Public Holidays
    Available For Call
    $240 Per Hour

    note: residents beyond palmerston area incur travel costs

    charged at $30 per half hour.

  • NO FIX NO FEE GUARANTEE

    NO FIX NO FEE GUARANTEE

    The I.T Support Darwin “No Fix No Fee” Guarantee means that if you call us to fix a problem and we can’t find a solution, you will not be charged

     

Managed I.T Services

I.T Support Darwin offer three contract levels

Bronze – Monitoring only.  We respond to any alerts by notifying you that there has been a problem and seek approval to investigate the issue further.

Silver – Management of the core infrastructure only.  Core infrastructure is the server, switches, router & backups.  Any works not covered by this group i.e. on desktops, laptops, mobile devices etc, are charged at the standard hourly rate

Gold – End User Support, management of all devices and services.  All aspects of the business IT infrastructure are managed.  With some exeptions for example new deployments, moving premisis ,etc

Managed I.T & AV Customers Also Recive a Lower Support Rate Including After Hours Support. This Is Negotiated On A Per Client Basis

Ad-hoc IT Support

Ad-hoc IT support customers enjoy the freedom of purchasing support hours when they need them. There are no agreements to sign and no minimum support requirements.

If you or your business will only require IT support every now and then, it’s likely not cost-effective for you to sign up for managed IT support. Prepaid support hours give you an effective way to save money while having the peace of mind that if something were to happen, you’d be covered.

Under your prepaid support hours, You’re free to contact us as you please, whether it be by phone, email or ticket.

If you’d like further information about our ad-hoc IT support services, or wish to enquire about pricing please feel free to reach out to us.

Cloud Services

Our cloud services include but are not limited to:

Disaster Recovery – Our data protection service allows us to quickly and efficiently provide an exact replica of your server for recovery from a disaster.

Microsoft Office 365 – Microsoft’s increasingly popular suite of cloud services including email (Hosted Exchange), file sharing (SharePoint), Skype for Business for instant messaging, and Microsoft Office. As a Microsoft Partner and Cloud Champion, I.T Support Darwin is your local Microsoft cloud expert.

Cloud Backup – Your data backups are consistently replicated to the cloud, and can be retrieved 24×7, 365 days per year.
 

Web Hosting - Need your website migrated to a new host or simply want to save some money on hosting ? ask our technicians for a free consultation.